Privacy for Website Visits and Rental Calls

Information Connected With Your Rental Request

Boston Portable Restrooms connects callers with portable restroom professionals in our network. Handling a rental inquiry involves information about the call and the situation you describe, such as a work site, yard or event. Basic website analytics also provide information about visits. The details below describe those uses and where to send privacy questions.

Every Call Is Recorded

Every call to the Boston Portable Restrooms number is recorded from connection through the end of the conversation. By staying on the line after the call connects, you consent to being recorded. To decline recording, end the call by hanging up.

Information From a Call

Call information includes your telephone number, details about the call, its recording and the information you give in the conversation. The rental request may contain the town, address, intended use, expected attendance and details about access to the proposed restroom spot. What you choose to describe becomes part of the call information.

That information supports the rental conversation and the connection to a local portable restroom professional. A site address or description helps communicate where the requested rental would stand. Details about use and access help carry the inquiry forward. Share the information needed to describe your request without adding unrelated personal details to the conversation.

Information From Website Visits

The website uses basic analytics to understand visits and use of the site. There are no website forms, user accounts or website payments. Reading rental information does not require creating an account or submitting a rental application through the website. A website visit and a telephone inquiry involve different information: the call adds the details you say aloud and the call record described here.

Services That Receive Information

The local service partner handling your call receives information connected with the rental inquiry. The call-tracking platform also handles call information, including the recording and related call details. Website analytics and hosting services receive information associated with their functions. These services support the phone connection and website operation; information moves through them as part of those activities.

Keeping Call Information

A recording stays on file for the same length of time as its call record. Call data stays for as long as needed for the purposes connected with handling calls and rental requests. This policy does not specify a set time for deletion. When asking about retention, identify whether your question concerns a recording, related call details or a website visit so the request can address the relevant information.

Privacy Questions and Choices

Send privacy questions and rights requests to [email protected]. Describe the information or interaction your request concerns and the action you are requesting. For a question about a call, give enough context to identify the conversation, such as the number used and the approximate date, without sending unrelated personal information.

Depending on your state, you may have rights to access, correct or delete personal information, or to opt out of its sale or sharing. You may submit a state privacy opt-out request to [email protected]. Use that same address to ask how a privacy request applies to information connected with Boston Portable Restrooms.